We understand the importance of privacy of our customers and visitors to our Web site. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide Xtenza services to the customer. We collect and store information about every transaction we handle for the functionality of the site.

We use information about our customers to provide or enhance the services we make available to our customers, to enhance our ability to communicate with our customers about additional services they may find of value, to satisfy our legitimate business interests.

Although government regulations vary in the many countries they frequently include the reporting of information to transportation safety, customs, and other regulatory agencies. As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide Xtenza services to our customers. Some of the information collected by Xtenza is personal data or data which relates to an identifiable person. Examples of personal data include names, addresses, e-mail addresses, credit card numbers and telephone numbers.

We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Finally, we do provide personal data to government agencies as required by law or regulation. In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient, to resolve a question or provide shipment status information.

Xtenza provides links to external sites as a convenience to the user. The inclusion of any link does not imply Xtenza endorsement of the external site company, its web site, or the products and services it promotes and sells. Xtenza is not responsible for the privacy practices or the content of such Web sites.

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information. Xtenza Internet sites are currently located both in the United States and in India. Xtenza Internet sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about transactions, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire.

The following, indented paragraphs describe our commitment to the protection of personal information as it applies to the Xtenza Web site at www.xtenzasolutions.com.

»	What Information We Collect And How We Will Use It

Users can visit most areas of this Xtenza Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal information in these situations. Web Surveys From time to time, we include survey forms on our Web site asking users for contact and demographic information (such as postal code, age or size of company).

We use the responses from the surveys to better understand our customer's needs and to create web sites that respond to their interests. Participants in the survey may, if they choose, provide personal information that will be used to keep them informed of Xtenza e-business solutions and enhancements. Participants receiving these updates will be able to 'unsubscribe' by following instructions included with the update. Xtenza will not disclose survey response information to companies or individuals outside Xtenza with two exceptions: 1. Anonymized data, with all names, addresses and other personally identifiable information removed. 2. To vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to Xtenza customers.

»	Consent To Receive Promotional Material

Users of www.xtenza.com may opt out of receiving promotional material from us. The 'opt-out' feature applies to promotional material sent to our customers as a result of their participation in the site survey. Opting-out can be accomplished by clicking the 'NO' button adjacent to the words, "Please keep me informed of Xtenza e-business solutions and enhancements".

»	IP Addresses

The Xtenza Web site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

»	We reserve the right, at our discretion, to, modify, add, or remove portions of this policy at any time

Please check this page periodically for changes.

Contacting XTENZA

If you have questions about this privacy statement, the practices of this site, or your experience on any of our Xtenza Web sites, you can contact:

XTENZA

New No:13 Rajamannar Street, T.Nagar, (Opp. to GN Chetty Rd Jeeva Park) Chennai. INDIA 600 017

or at support@xtenzasolutions.com Comments, suggestions or materials sent or transmitted to www.xtenzasolutions.com shall be deemed to be non-confidential. Xtenza shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.